Notes · 3 November 2026
Chase quotes without being that person.
Nobody enjoys the 'just checking in' email. Chasing goes better when you know the quote has been opened, and when the words are already written.

Nobody got into steel detailing to write "just checking in" emails. So the follow-up slips, the quote goes quiet, and a fortnight later you find out someone else got the job.
Why chasing feels awkward
Mostly because you're chasing blind. You don't know if the client has read it, lost it or forgotten it, so every email feels like a guess. And writing it takes longer than it should, because you have to dig out the quote, the link and the date it runs out.
What makes it easier
- Know where it stands. A quote opened three times this week is a different call from one that has never been opened.
- Say something useful. The expiry date is a real reason to get in touch, and it isn't nagging.
- Keep it short. Two lines and a link will do.
How it works in Redpen
Quotes that are still out show how many times they've been opened and when they were last chased. Press "Follow up" and Redpen writes a ready-to-edit email with the client's name, the link and the expiry date. You read it, change what you like, and send it yourself.
The chasing still comes from you. It just takes a minute. Request early access if you'd like to see it.
Redpen is in early access with a small number of firms.
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